Rental819 User Guide

Usage flow

Step0:Ride in Japan

Step1 : MyPage registration

Register the following information from "My Page Registration"!

  • ‧Personal information

    ‧Credit card* information

    ‧Domestic driving license

    ‧International Driving Permit or Japanese Translation

*We only accept Visa, MasterCard, JCB, Diners Club, and American Express credit cards in your name.

How to register for My Page

Step2 : Reservation

Step3 : Departure

  • 1

    Check in upon arrival

    Please check in via My Page upon arriving at the shop.

  • 2

    Show driver's license and IDP (international driving permit) or Japanese Translation.
    Present it to store staff.

  • 3

    Check for scratches

    Please check with store staff.

  • 4

    Departure

    Enjoy riding your bike!

If you have any questions, please see the FAQ.

Step4 : During rental

Step5 : Return

  • 1

    Full tank of gas *1
  • 2

    Check for scratches
  • 3

    Other additional payments *2
  • 4

    Return

    Thank you for using our service!

*1 Before returning the vehicle, please fill up the tank with the specified type of gas at a gas station near the store. If you return the vehicle without filling it up, we will calculate the gas cost based on the number of distance traveled and settle the payment.
*2 Any additional optional items added at the shop after your reservation will be settled for an additional fee upon return.

User guide (Video)

Make a reservation

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