Rental819 User Guide
Usage flow
Step0:Ride in Japan
Step1 : MyPage registration
Register the following information from "My Page Registration"!
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‧Personal information
‧Credit card* information
‧Domestic driving license
‧International Driving Permit or Japanese Translation
*We only accept Visa, MasterCard, JCB, Diners Club, and American Express credit cards in your name.
Step2 : Reservation
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1
Login
Please log in after registering
your My Page. -
2
Easy reservation search
You can search for motorcycles available for rent by specifying conditions.
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When making a reservation, please make sure to check the "Specific Commercial Transactions" and the "rental agreement".
*Please check here to confirm the timing of the credit card payment.
Step3 : Departure
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1
Check in upon arrival
Please check in via My Page upon arriving at the shop.
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2
Show driver's license and IDP (international driving permit) or Japanese Translation.
Present it to store staff. -
3
Check for scratches
Please check with store staff.
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4
Departure
Enjoy riding your bike!
If you have any questions, please see the FAQ.
- Example: What if I want to add or change optional items?
- Example: What if I want to change my vehicle?
Step4 : During rental
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Insurance and compensation for peace of mind
Voluntary insurance coverage
(included in the rental fee)For more details, please see Insurance and Coverage.
Vehicle insurance compensation is also available (optional)
For more details please see the Insurance and compensation page.
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Advantages during the rental
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In the event of an accident, fall, or vehicle trouble
More details? Discover Insurance and compensation page.
Step5 : Return
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1
Full tank of gas *1
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2
Check for scratches
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3
Other additional payments *2
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4
Return
Thank you for using our service!
*1 Before returning the vehicle, please fill up the tank with the specified type of gas at a gas station near the store. If you return the vehicle without filling it up, we will calculate the gas cost based on the number of distance traveled and settle the payment.
*2 Any additional optional items added at the shop after your reservation will be settled for an additional fee upon return.