Privacy Policy

privacy policy

Our company complies with laws and regulations regarding the protection of personal information and related laws, and takes necessary and sufficient measures to "protect the rights and interests of individuals."

We will establish regulations regarding the protection of personal information and ensure that all officers and employees are fully aware of them.
In order to appropriately establish and implement a security management system for personal information, we will implement the following measures to ensure an effective security management system regarding the handling of personal information, etc.
1. Appointment of a personal information manager
2. Setting up internal access authority to personal information
3. Submission of personal information handling oath, etc. to personal information handlers (including outsourcing companies)
4. Implementation of equipment and technical leak prevention measures
We may use your personal information for the following purposes:
1. To perform various confirmations and inquiries regarding registration, inquiries, services used, and products purchased, provision of after-sales services, credit management, etc.
2. To provide information on various services, confirm registration, provide services, and sell products.
3. To manage the majors, contact information, and cooperation status of related parties who cooperate with our business or request cooperation in the future.
4. To provide information regarding our business, request surveys, conduct questionnaires, and promote other business activities that are considered beneficial to our business.
5. To perform administrative tasks related to accident processing, vehicle repair, vehicle return/recovery, accident/theft response, compensation/compensation, insurance procedures, and processing of violations of road traffic laws, etc.
6. To carry out tasks such as debt collection and dispute resolution related to our services.
7. To manage contractual relationships arising from services handled by our company and to pay commission fees and other expenses.
8. To take necessary measures for personnel and labor management, wage payment, social insurance-related procedures, withholding tax procedures, etc. for employees who have an employment contract with our company.
9. To provide information and contact regarding selection, acceptance, etc. regarding recruitment of our company.
10. 1. *Personal information will not be used in inappropriate ways such as promoting illegal or unjust acts.
  2. *Pseudonymized information in which names and other information have been removed so that individuals cannot be identified may be used for internal statistical analysis, etc., even for purposes other than those listed above.
Our company will not accept customers unless there is a justifiable reason such as by law (such as when it is necessary to protect a person's life, body, or property and it is difficult to obtain the consent of the person concerned). We will not provide personal information to third parties without consent.
1. *Even when our company receives personal information from a third party, we will appropriately confirm from the provider whether or not the customer has given their consent and the purpose of use for which they have consented.
2. *Even when providing personal data to a third party based on prior consent, etc., or when receiving personal data from a third party, requests for disclosure of retained personal data as described below regarding third party provision records may be made. I assume it is possible.
3. *The personal data that our company can provide to a third party is limited to that with the third party's consent at the time of acquisition. Personal data that was obtained illegally and personal data provided pursuant to opt-out provisions (including duplicated and processed data) will not be considered personal data that can be provided by a third party.
4. *Individual-related information that is expected to become personal data in a third party to whom it is provided will not be provided to a third party without the consent of the person, even if the information is pseudonymized.
5. *When providing personal data to a third party in a foreign country, comply with the personal information protection system established by the foreign country or region, and regularly check the implementation status of appropriate handling, etc. We will take measures to respond to such cases, and provide information regarding these necessary measures upon request from the person concerned.
6. *We may provide and share personal data with third parties to whom we outsource the work. Although this case does not fall under the provision of personal information to a third party, we will require the subcontractor to take appropriate measures to protect personal information.
Our company strives to continuously improve its efforts to protect personal information.
If a leak of personal information occurs and there is a high risk of harming the rights and interests of individuals, we will promptly report to the Personal Information Protection Committee and notify the person in question of the personal information.
We will also actively work to join certified personal information protection organizations according to the field of business we handle.
Regarding personal identification numbers (My Numbers), we will ensure thorough compliance with the Personal Identification Number Act and the guidelines of each government agency.
In addition to the above, we comply with the Personal Information Protection Act, its rules, and guidelines, and handle personal information appropriately in accordance with the guidelines and guidance of the Personal Information Protection Commission.

Disclosure, correction, suspension of use, etc. of retained personal data

Our company responds to requests for disclosure, correction, suspension of use, etc. of retained personal data.

*If the data that is the subject of a request for disclosure, etc. does not fall under our "retained personal data," we will not be able to respond to your request.
*Requests for suspension of use and deletion can be made in the case of retained personal data being used for purposes other than the intended purpose or fraudulently obtained. Requests for suspension of provision to third parties can be requested in the case of violation of the obligation to provide personal data to a third party, or in both cases , when there is no longer a need to use the information, when a major leak occurs, or when there is a risk that the rights or legitimate interests of the person concerned may be harmed.
*Retained personal data includes short-term storage data.

The items subject to disclosure requests are as follows.
1. ・Name ・Address ・Telephone number ・Email address ・Driver's license information
Please send your request for "disclosure, etc." to the address below. We would appreciate it if you could write in red on the envelope,
1. "Documents requesting disclosure, etc. included."
2. For online requests, please send an e-mail request for disclosure, etc. from the personal information disclosure reception page on our website. Please write "Request for Disclosure, etc." in the subject line of your email.
  
  *As of November 1, 2023, applications will not be accepted via email. We will notify you on our website when we are ready to accept applications.
The documents to be submitted when making a "request for disclosure, etc." are as follows.
1. Items to be included in the application form or email body
2. 1. ①Name, ②Address, ③Telephone number, ④Purpose (disclosure, correction, suspension of use, etc.), ⑤Target items, ⑥Reason for request, ⑦E-mail address (e-mail address, even in the case of an e-mail request or application form) (If you would like to receive a response via
3. Documents for identity verification
4. 1. One copy of an official document such as a driver's license or passport (with the same address as the address on the application form)
  2. *If accepting online, please attach documents for identity verification to the e-mail requesting disclosure, etc.
  3. *If you are using a My Number card, please submit it with the personal identification number (My Number) section blacked out.
The fee for "request for disclosure, etc." is 500 yen per application. If you request the application by mail, please enclose 500 yen worth of postage stamps with the application to cover the actual cost of mailing. If your request is made by email, we will notify you via return email with instructions on how to pay the fee.
1. *If the fee is insufficient, if the fee is not enclosed, or if the fee is not paid, we will contact you to that effect. If payment is not made within one month after contacting us, we will treat the request as if there was no request for disclosure, etc.
If the request for disclosure, etc. is made through an application form, a response to the request for disclosure, etc. will be sent in writing to the address listed on the application form. If the request is made by e-mail, we will send it in the form of a reply to the e-mail.
1. Notes
2. 1. ① If you request an answer in the form of electrical records when making a request in the application form, please state this in the application form.
  2. ②If you do not receive an e-mail from our company, unless the cause is due to our company (e.g. a transcription error in the e-mail address), we will consider that your response has been given when we send you a reply e-mail. Please note that in this case, we will not be able to refund the fee.
  3. ③The electromagnetic record will be a response written in the body of an email from our company or an attached file such as a PDF file.
  4. ④In the case of records provided to a third party regarding the transfer and receipt of personal data, parts other than the recorded items may be masked, or only the recorded items may be trimmed and disclosed.
3. In the following cases, information will not be disclosed.
4. 1. If we decide not to disclose the information, we will notify you to that effect and explain the reason. In addition, a prescribed fee will be charged even in the case of non-disclosure.
  2. ① If the identity cannot be confirmed due to address mismatch etc.
  3. ② If a document for identity verification (one copy of an official document such as a driver's license or passport, with the same address as the address on the application form) is not enclosed or attached, or if it is not enclosed or attached. If the item is difficult to identify or recognize
  4. ③ If there are any deficiencies in the information in the application documents or email.
  5. ④ If the subject of the "request for disclosure" does not fall under our "retained personal data"
  6. ⑤ If the subject of the "request for disclosure" falls under "anonymously processed information" or "pseudonymized information"
  7. ⑥When there is a risk of harming the life, body, property, or other rights and interests of the person or a third party.
  8. ⑦When there is a risk of significant hindrance to the proper implementation of our business.
Personal information obtained in connection with a "request for disclosure, etc." will be handled only to the extent necessary for the request for disclosure, etc. The submitted documents will be retained for two years after the response to the request for disclosure, etc. has been completed, and will then be disposed of.

Supplementary Provisions

These terms and conditions will come into effect from November 1, 2020.
(However, 2-(2) will be implemented as soon as possible)